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ContactCenters V. 0.9.9. |
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SUMMARY: NESTED | ENUM CONSTANTS | FIELD | METHOD | DETAIL: ENUM CONSTANTS | FIELD | METHOD |
java.lang.Objectjava.lang.Enum<ContactSelectionScore>
umontreal.iro.lecuyer.contactcenters.router.ContactSelectionScore
public enum ContactSelectionScore
Parameter indicating how the default
contact selection score computed by
AgentsPrefRouter.getScoreForContactSelection(AgentGroup,DequeueEvent)
is computed.
Enum Constant Summary | |
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LONGESTWAITINGTIME
The score corresponds to the waiting time of the queued contact of type k multiplied by the weight ![]() |
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QUEUESIZE
The score corresponds to the number of contacts in queue multiplied by ![]() |
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WEIGHTONLY
The score for an agent group i for contact type k corresponds to the weight ![]() |
Method Summary | |
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static ContactSelectionScore |
valueOf(String name)
Returns the enum constant of this type with the specified name. |
static ContactSelectionScore[] |
values()
Returns an array containing the constants of this enum type, in the order they are declared. |
Methods inherited from class java.lang.Enum |
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clone, compareTo, equals, finalize, getDeclaringClass, hashCode, name, ordinal, toString, valueOf |
Methods inherited from class java.lang.Object |
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getClass, notify, notifyAll, wait, wait, wait |
Enum Constant Detail |
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public static final ContactSelectionScore WEIGHTONLY
public static final ContactSelectionScore QUEUESIZE
public static final ContactSelectionScore LONGESTWAITINGTIME
Method Detail |
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public static ContactSelectionScore[] values()
for (ContactSelectionScore c : ContactSelectionScore.values()) System.out.println(c);
public static ContactSelectionScore valueOf(String name)
name
- the name of the enum constant to be returned.
IllegalArgumentException
- if this enum type has no constant
with the specified name
NullPointerException
- if the argument is null
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ContactCenters V. 0.9.9. |
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