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ContactCenters V. 0.9.9. |
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java.lang.Objectjava.lang.Enum<ContactSelectionScore>
umontreal.iro.lecuyer.contactcenters.router.ContactSelectionScore
public enum ContactSelectionScore
Parameter indicating how the default
contact selection score computed by
AgentsPrefRouter.getScoreForContactSelection(AgentGroup,DequeueEvent)
is computed.
| Enum Constant Summary | |
|---|---|
LONGESTWAITINGTIME
The score corresponds to the waiting time of the queued contact of type k multiplied by the weight |
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QUEUESIZE
The score corresponds to the number of contacts in queue multiplied by |
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WEIGHTONLY
The score for an agent group i for contact type k corresponds to the weight |
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| Method Summary | |
|---|---|
static ContactSelectionScore |
valueOf(String name)
Returns the enum constant of this type with the specified name. |
static ContactSelectionScore[] |
values()
Returns an array containing the constants of this enum type, in the order they are declared. |
| Methods inherited from class java.lang.Enum |
|---|
clone, compareTo, equals, finalize, getDeclaringClass, hashCode, name, ordinal, toString, valueOf |
| Methods inherited from class java.lang.Object |
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getClass, notify, notifyAll, wait, wait, wait |
| Enum Constant Detail |
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public static final ContactSelectionScore WEIGHTONLY
public static final ContactSelectionScore QUEUESIZE
public static final ContactSelectionScore LONGESTWAITINGTIME
| Method Detail |
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public static ContactSelectionScore[] values()
for (ContactSelectionScore c : ContactSelectionScore.values()) System.out.println(c);
public static ContactSelectionScore valueOf(String name)
name - the name of the enum constant to be returned.
IllegalArgumentException - if this enum type has no constant
with the specified name
NullPointerException - if the argument is null
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ContactCenters V. 0.9.9. |
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